Inhealthcare and Newcastle upon Tyne Hospitals sign three year deal

Inhealthcare, a provider of digital health and remote patient monitoring, has agreed a three-year contract with Newcastle upon Tyne Hospitals NHS Foundation Trust on behalf of six NHS organisations in the North East.

The agreement provides the organisations access to more than 50 digital health services part of the Inhealthcare library.

It means that both clinicians and patients will benefit from a range of digital programmes known as ‘Health Call’, developed in partnership between the North East trusts and Inhealthcare.

Graham King, Chief Information Officer at the Newcastle Hospitals “Patients are increasingly demanding the ability to interact with their personal health and care records through digital applications and services. In order to meet this demand six NHS organisations collaborated to create Health Call, an innovative digital platform that allows tailored personalised services to be created for our patients, delivered through our Clinical and Digital teams, working together.”

“We’ve already seen the development of a range of more than 50 services through Health Call and these services are now being adopted by health organisations in Scotland and Northern Ireland.”

“A ‘do once and share’ agreement is reducing delivery costs and patients using the service are benefiting from being able to better engage and manage their health care, whilst reducing the overheads of attending physical appointments. I am looking forward to continuing to expand and introduce new services over the next three years.”

To help clinicians create their own digital health applications, Health Call has developed a ‘toolkit’ as well as a growing library of over 50 applications.

One example is the Tyneside Integrated Musculoskeletal Services (TIMS), a mainly online service managed jointly between the Newcastle Hospitals and Gateshead Health NHS Foundation Trust which offers a self-care toolkit via an app based website giving a range of easy to follow tips and advice, as well as fast access to expert opinion, diagnosis and treatment of a variety of muscle, joint and soft tissue conditions and chronic pain.

Bryn Sage, chief executive of Inhealthcare said “We have worked closely with NHS providers in the North East of England over the last seven years and believe the region is at the cutting edge of collaboration and innovation in the NHS.”

“The Health Call collaboration started at a single hospital trust in 2017 and now has grown to six trusts. It is helping to transform the way care is delivered in the North East and North Cumbria.”

“The region’s long-term commitment is an important milestone for Inhealthcare and follows our successful launch in London at the start of the year.”