Responsibilities for the Business Analyst include:
- Assisting in defining software requirements and design
- Assisting customers in assessing how the software can be tailored to match their service needs
- Taking responsibility for creating, building and testing forms
- Undertaking software configuration to participate in the process of building and releasing software to customers
- Answering queries from Customers with regard to configuration and form design/build
- Assisting with the analysis of issues
- Providing feedback and recommendations to developers on software usability and functionality
- Collaborating with customers and field staff to evaluate or diagnose problems and recommend potential solutions
Skills required for the Business Analyst
- Excellent communication skills, both written and verbal
- Ability to manage a complex caseload, ensuring that deadlines are met
- Persuasive and credible in a customer liaison context
- Self-motivated/good organisational skills
- Strong ICT skills: XML, MS Access, SQL
- To have the ability to work to tight deadlines under pressure
- Ability to recognise, analyse and solve issues
- Driving Licence required for UK wide travel
Excellent opportunity for a Product Analyst / Business Analyst looking for a long term career in a caring company.
Job Type: Full-time
Salary: £28,000.00 to £38,000.00 /y
Apply to: Phil@eprresourcing.co.uk or phone Phil Kokk on 07979 270473
