Business Analyst – West Yorkshire

Responsibilities for the Business Analyst include:

  • Assisting in defining software requirements and design
  • Assisting customers in assessing how the software can be tailored to match their service needs
  • Taking responsibility for creating, building and testing forms
  • Undertaking software configuration to participate in the process of building and releasing software to customers
  • Answering queries from Customers with regard to configuration and form design/build
  • Assisting with the analysis of issues
  • Providing feedback and recommendations to developers on software usability and functionality
  • Collaborating with customers and field staff to evaluate or diagnose problems and recommend potential solutions

Skills required for the Business Analyst

  • Excellent communication skills, both written and verbal
  • Ability to manage a complex caseload, ensuring that deadlines are met
  • Persuasive and credible in a customer liaison context
  • Self-motivated/good organisational skills
  • Strong ICT skills: XML, MS Access, SQL
  • To have the ability to work to tight deadlines under pressure
  • Ability to recognise, analyse and solve issues
  • Driving Licence required for UK wide travel

Excellent opportunity for a Product Analyst / Business Analyst looking for a long term career in a caring company.

Job Type: Full-time

Salary: £28,000.00 to £38,000.00 /y

Apply to: or phone Phil Kokk on 07979 270473